FREE SHIPPING on orders !
SHIPPING COST
| Shipping Method | Orders | Costs | Shipping Time |
| 🚛STANDARD SHIPPING | $0-$31.99 | $8.5 | 6-15 Business Days |
| $31.99-$80 | $3.5 | 6-15 Business Days | |
| $80+ | Free | 6-15 Business Days | |
| ✈EXPRESS SHIPPING | $0-$209.99 | $20.5 | 5-10 Business Days |
| $209.99+ | Free | 5-10 Business Days |
Shipping FAQs
1.Carriers:
Dear Customers, we utilize the services of USPS, FedEx, and DHL for our shipments. Please be advised that we are unable to provide specific delivery time guarantees. We appreciate your understanding and thank you for your patience.
2.Address Accuracy:
We kindly request that you double-check the accuracy of your shipping address to ensure a smooth delivery process. In the event of an incorrect address, it may lead to the unfortunate destruction of your package by the logistics company if the delivery attempt fails. Your attention to this detail is greatly appreciated."
3.Address Changes:
If you need to make any changes to the address originally provided on your order, please contact our professional customer service team at sales@ivonaus.com as soon as possible. We will help you update your address.
4.Shipment Timing:
We strive to process and ship your orders as quickly as possible. Typically, orders are dispatched within 1-3 business days, taking into account weekends and holidays as well as the availability of the items and the receipt of payment. Your patience and understanding during this period are greatly valued.
5.Delivery Time:
Standard Delivery 3-7 business days
Please note that shipping times do not include the standard 1-3 business days processing time it takes for the order to ship out.
Please note: due to the large order volume and slow logistics during the Black Friday shopping spree, some shipments may be delayed. We're working diligently to get your order on time.
6.Free Shipping:
Thank you for trusting and choosing IVONA. As a token of our appreciation, we offer free shipping on all orders. This is our way of showing gratitude for your continued support and helping to make your shopping experience with us even more rewarding.
7.Missing Packages:
If you find that your order is missing or has not been received, we are here to help. Please send an email to sales@ivonaus.com, and our customer service team will promptly assist you in resolving the issue. Your satisfaction is our top priority, and we are committed to ensuring that your concerns are addressed efficiently and effectively.